| Paper: | SLP-L9.4 | ||
| Session: | Using Multiple Perspectives in Emotion and Sentiment Analysis | ||
| Session Time: | Friday, May 17, 08:30 - 10:30 | ||
| Presentation Time: | Friday, May 17, 09:30 - 09:50 | ||
| Presentation: | Lecture | ||
| Topic: | Speech Processing: Speech Analysis | ||
| Paper Title: | ACOUSTIC AND LEXICAL SENTIMENT ANALYSIS FOR CUSTOMER SERVICE CALLS | ||
| Authors: | Bryan Li; Columbia University | ||
| Dimitrios Dimitriadis; Microsoft | |||
| Andreas Stolcke; Microsoft | |||